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Privacy Policy

Effective Date: October 1, 2025

Teach East (“we”, “us”, “our”) respect your privacy. This Privacy Policy describes how we collect, use, share and protect your personal data in connection with the Services at teacheast.com and related platforms.

1. Data Controller

Teach East is the controller of your personal data collected via the Services, except where you are using third-party integrations that have separate controllers. If you are an educator or school partner, you also control the personal data of others (e.g. students, applicants) that you submit to us, and are responsible for obtaining any required consents.

2. Information We Collect

We collect the following types of personal data:
Category Examples
Account / Profile Data

Name, email, address, phone number, credentials, profile photo, qualifications.
CV / Teaching Related Data

Resume/CV, work history, certifications, references, teaching preferences.
Usage & Analytics Data

IP address; device/browser type; pages visited; time spent; actions taken; usage logs.
Communications

Messages, support requests, emails you send us, notifications you receive.
Payment & Billing Data

If you make payments: billing address, payment method, transaction history.
Cookies & Tracking Data

Cookies, analytics tools, tracking pixels, etc.

3. How We Collect Information

  • Directly from you

    when you register, apply to roles, fill forms, upload documents.

  • Automatically

    via your use of the Services (website visits, logs, cookies).

  • From third parties

    (e.g. verification services, educators’ references, integrated tools) when you authorise it or where legally permitted.

4. Purposes of Processing

We use your personal data to:
  • Provide, maintain, and improve the Services.
  • Match educators with teaching/tutoring roles.
  • Verify credentials and perform background or reference checks (if applicable).
  • Communicate with you (e.g. about your account, roles, opportunities, support).
  • Process payments and billing (if applicable).
  • Comply with legal obligations (e.g. tax, fraud prevention).
  • Analytics and metrics, security, and prevention of abuse.

5. Legal Basis for Processing (if you are in the EU / UK etc.)

Where required, processing of personal data is based on one or more of:
  • Your consent (e.g. for marketing, optional profile fields).
  • Performance of a contract (e.g. your agreement to use Teach East).
  • Compliance with legal obligations.
  • Legitimate interests (e.g. improving our services, preventing fraud), except where those interests are overridden by your rights.

6. Disclosure of Data

We may share your personal data with:
  • Service providers and partners who help us operate (hosting, payment, background verification etc.)
  • Third parties as required by law (court orders, regulators).
  • Prospective employers, schools, or institutions when you apply or express interest.
  • In case of business transfers, mergers, or acquisitions, subject to confidentiality and legal protections.

7. International Transfers

If your data is transferred outside your country (or outside EU/UK if you’re subject to that jurisdiction), we will take appropriate safeguards, such as standard contractual clauses, data transfer agreements, or relying on adequacy decisions.

8. Data Retention

  • We retain your personal data no longer than necessary for the purposes for which it was collected, including for legal, regulatory, or reporting obligations.
  • If you delete your account or we terminate it, we will either delete or anonymise your data within a reasonable time, unless retention is required by law or a legitimate business need.

9. Your Rights

Depending on your location, you may have rights including:

  • Access:

    Receive a copy of your personal data.

  • Correction:

    Fix inaccurate or incomplete data.

  • Deletion:

    Ask us to delete your personal data.

  • Restriction:

    Limit processing in certain situations.

  • Objection:

    Object to processing (especially for direct marketing or profiling).

  • Portability:

    Receive or transfer your data in a structured, machine-readable format.

  • Withdraw:

    Withdraw consent where processing is based on consent.

To exercise your rights, contact us at cv@teacheast.com.

10. Cookies and Tracking

  • We use cookies and similar technologies to provide functionality, analyse usage, and improve the user experience.
  • Some cookies are strictly necessary; others are optional. You may control cookies via your browser and consent settings.

11. Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method is 100% secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our Services are not intended for children under the age of [13/16 – choose depending on jurisdiction]. We do not knowingly collect personal data from minors under this age. If we learn that we have collected data from such minors, we will delete it.

13. Changes to Privacy Policy

We may update this policy from time to time. If changes are material, we will notify users via email or prominent notice on the site. Continuing to use the Services after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions, concerns or requests regarding this Privacy Policy, or to exercise your data rights, contact:

  • Email:

    cv@teacheast.com

  • Address:

    Manchester: Oxford Street, Manchester, M1 5AN
    London: 17 Hanover Square, London W1S 1BN
    Dubai: Boulevard Tower 1, Sheikh Mohammed Bin Rashid Blvd, Dubai
    Riyadh: Kingdom Tower, King Fahd Road, Olaya, Riyadh
    Singapore: 101 Thomson Road Singapore
    Hong Kong: The Gateway Tower 5, Harbour City, Kowloon, Hong Kong